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Benefit Advocate

Company: VirtualVocations
Location: Eugene
Posted on: November 15, 2024

Job Description:

A company is looking for a Benefit Advocate to manage and coordinate service requests from employees regarding their healthcare and wellness benefits.



Key Responsibilities

Respond to benefit inquiries and assist members with questions regarding enrollment and life events
Conduct outreach to providers and networks to resolve issues on behalf of members
Ensure accurate data entry and maintain confidentiality of participant information


Required Qualifications

High School diploma or GED equivalent
Minimum one year of insurance and/or benefits customer service experience
Proficient in Microsoft Office Suite and data entry
Ability to work a flexible 37.5 hour work week in a 24/7 call center environment
Must reside in specific states: IL, MT, IN, IA, KS, MO, NC, NM, OK, PA, TX, or WI

Keywords: VirtualVocations, Springfield , Benefit Advocate, Other , Eugene, Oregon

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