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Medicaid Services Advocate

Company: VirtualVocations
Location: Eugene
Posted on: November 2, 2024

Job Description:

A company is looking for a Medicaid Services Advocate to provide customer support related to Medicaid services.



Key Responsibilities:

Respond to and resolve customer inquiries regarding benefits, eligibility, and claims
Guide customers in understanding health care options and managing their health benefits
Research and resolve complex issues while collaborating with care providers and internal specialists



Required Qualifications, Training, and Education:

Preferred 1-year experience in an office or call center setting
High school diploma or GED required
Ability to build rapport and respond to customer needs compassionately
Proficiency in navigating healthcare-related processes and terminology
Flexibility to work scheduled shifts, including training and overtime if needed

Keywords: VirtualVocations, Springfield , Medicaid Services Advocate, Other , Eugene, Oregon

Click here to apply!

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