HVAC Technical Support Associate
Company: VirtualVocations
Location: Salem
Posted on: November 8, 2024
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Job Description:
A company is looking for an HVAC Technical Support Associate to
resolve technical issues for local installers and enhance customer
experience.
Key Responsibilities
Interact with customers to explain issues and provide advice on
system operation
Diagnose problems and develop solutions for field technicians
Manage escalated customer issues and coordinate installation
logistics
Required Qualifications
At least 2 years of experience as an HVAC technician (service,
installing, commercial, residential)
Universal certification for handling refrigerants (EPA
certification preferred)
Basic electrical knowledge with the ability to read schematics
Keywords: VirtualVocations, Springfield , HVAC Technical Support Associate, IT / Software / Systems , Salem, Oregon
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