RN Call Center Triage Nurse Part Time
Company: Optum
Location: Fall Creek
Posted on: January 27, 2025
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Job Description:
For those who want to invent the future of health care, here's
your opportunity. We're going beyond basic care to health programs
integrated across the entire continuum of care. Join us to start
Caring. Connecting. Growing together.
Optum's Pacific West region is redefining health care with a focus
on health equity, affordability, quality, and convenience. From
California, to Oregon and Washington, we are focused on helping
more than 2.5 million patients live healthier lives and helping the
health system work better for everyone. At Optum Pacific West, we
care. We care for our team members, our patients, and our
communities. Join our culture of caring and make a positive and
lasting impact on health care for millions.
The Triage (Telephone) Nurse serves the patient, the physician and
other staff members by serving as a liaison between the patient and
healthcare provider, using effective listening and communicating
skills.
Primary Responsibilities:
Answers and evaluates telephone inquiries regarding patient medical
needs
Conducts sound nursing assessments. May offer alternatives
following established guidelines and protocols
Refers inquiries to appropriate resource
Performs data entry at time of call (where applicable)
Promptly seeks emergency interaction for the patient as needed
Reports situations needing administrative interaction to the clinic
manager
Participates in professional development activities to keep current
with health care trends and practices
Attends staff meetings as required
Maintains strictest confidentiality
Performs other duties as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Graduate of accredited nursing school
Current Oregon RN license
Healthcare provider level BLS/CPR certification -
4+ years of professional nursing experience in a clinical, home
care, medical/surgical, or ambulatory setting
Preferred Qualification:
Experience with an electronic medical record system
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment.
Keywords: Optum, Springfield , RN Call Center Triage Nurse Part Time, Healthcare , Fall Creek, Oregon
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